Shipping / Return Policy
Please allow 3-5 days for processing once order is placed. You will receive a shipping confirmation once order has shipped.
If you choose MTN BROOK PICKUP/DROP OFF for shipping please make arrangements with HC through email or text please.
WE ONLY OFFER STORE CREDIT FOR RETURNS! We do not issue refunds back to your method of payment. We hope this will encourage you to take your time in selecting your purchases and feel free to reach out to us with any questions regarding sizing or styling. Store Credit only expires after one year of purchase. Store Credit will be sent to you in the form of an E-Giftcard via email when your Return is processed. It will be sent to the email address you have on file.
E-GIFTCARDS : Expect an emailed E-Giftcard within 3 business days of the delivery of your Return at our warehouse. Store Credit is not processed the day your item is delivered. It must be sorted, inspected, and processed. Thank you for your patience!
If you are Mailing in your return, please send it here:
P.O. Box 531309
Birmingham, Al 35253
*We only offer STORE CREDIT for returns. We don't issue refunds back to your method of payment.
*We DO NOT send return labels, so you can send the item back however you prefer.
*Merchandise must be returned within 14 days from the receive date.
*Merchandise must be unwashed and unworn.
*Original invoice must be included in your return package. If you do not have your original invoice, you can print out your order confirmation email or go to your customer profile on our Website and print out your order summary.
*Store credit cannot be applied to future purchases until the return is processed. Meaning, you can not apply the store credit before we have actually issued it to you.
*All SALE merchandise is FINAL SALE!
*All accessories are FINAL SALE!
*Please allow 3 business days for return processing.
*Once your return is processed, we will email you an egift card with your store credit that you can use on the website.
*Any returns past the policy will not be accepted or store credited.